24 hour emergency plumber covering the West Midlands — leaks, no heating, burst pipes and blocked drains.
When a pipe bursts or the heating fails in the middle of winter, you don't want to play phone tag with a national call centre. J.Avery Plumbing & Heating provides a genuine local 24-hour emergency service across the West Midlands, with calls answered by the engineer who will actually attend — not a dispatcher reading from a script.
We respond to burst pipes, major leaks, boiler breakdowns with no heating or hot water, blocked toilets and drains, failing stopcocks, leaking radiators, cylinder failures and escape of gas. Our first priority on any emergency call is to stop the damage — isolating the leak, making the gas appliance safe, or clearing the blockage — and then give you a clear, honest assessment of what needs to happen next. You'll never be pressured into an expensive overnight repair when a next-morning fix will do.
With 22 years of experience and a well-stocked van, most emergencies are resolved on the first visit. Common spares for Worcester Bosch, Baxi, Vaillant and Ideal boilers, drain-clearing equipment, isolation valves, fittings and pipe-freezing kit all live on board. Pricing is transparent — you get a clear call-out and hourly rate up front, and the cost of any parts is agreed before fitting. We're Gas Safe registered, fully insured and backed by 40 five-star Google reviews and 168 Checkatrade reviews at 9.97/10, so even in a crisis you know exactly who is turning up.
How we deliver your 24 hour emergency plumber.
Ring directly — day or night — and describe what's happening. We'll talk you through immediate steps like isolating the water or gas supply to limit damage.
We give you a realistic arrival time and stick to it. For leak and gas emergencies within our core West Midlands coverage, we aim to be on site quickly.
First job on arrival is to stop the damage — capping a leaking pipe, isolating a boiler, making a gas appliance safe or clearing a blockage.
Once the emergency is controlled, we diagnose the root cause and give you a clear, fixed price for the full repair before any further work.
Where possible we complete the repair on the spot. If specialist parts are needed we make safe, agree a return time and come back to finish the job.
The questions our customers most often ask.
Anything causing active water damage, a gas smell, a completely blocked toilet in a single-toilet home, or total loss of heating or hot water in cold weather. If you're not sure, call and we'll tell you honestly whether it needs an immediate call-out.
For a water leak, turn off the main stopcock (usually under the kitchen sink) and open the taps to drain the system. For a gas smell, turn off the gas at the meter, open windows, don't switch anything electrical on or off, and leave the property. We'll stay on the phone with you if needed.
We quote a clear call-out fee and hourly rate before we leave. Out-of-hours rates are higher than daytime rates, but there are no hidden fees and the cost of any parts is always agreed with you before fitting.
Yes. Our 24-hour service genuinely runs through the night, at weekends and on bank holidays. The number you call in the daytime is the same one that reaches us out of hours.
If you have heating and hot water from a backup or it's mild weather, it's usually fine to wait for a daytime appointment and save on the out-of-hours rate. In cold weather, with young children, elderly residents or a vulnerable person in the house, we'd treat it as urgent.
Yes. We carry drain-clearing equipment on the van and can handle most internal and external blockages as part of the emergency service.
We cover the West Midlands including Birmingham, Solihull, Sutton Coldfield, the Black Country and surrounding areas. Call with your postcode and we'll confirm an arrival window immediately.
Tell us about your project and we'll be in touch within 2 hours.
